Reference

How mancity1984 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, and use our lobby.

Account data collected at registrationPayment data handled via Touch 'n Go eWallet, Boost, GrabPayYour right to access or delete your dataCookie and session data on mobile and desktop
mancity1984 How mancity1984 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard encryption on all data in transit between your device and our servers — this covers your login session, account profile updates, and the confirmation step when a deposit via Boost or DuitNow is being processed. Cookies are used to keep your session active, remember your account preferences, and measure which parts of the lobby you visit most so we can improve the experience. You can adjust cookie settings through your browser at any time, though turning off session cookies will log you out.

Encrypted Data in Transit

All data moving between your device and our platform — including account login and payment confirmations via Touch 'n Go eWallet or Boost — travels over an encrypted connection.

Cookie Controls

We use session cookies, preference cookies, and analytics cookies. You can block non-essential cookies in your browser settings; session cookies are needed to keep you logged in.

Account Access Logs

Every login to your account is logged with a timestamp and device fingerprint. If you notice an access you did not make, contact our live chat team immediately to freeze the account.

Data Retention and Deletion

We keep your account data while it is active. After closure, retention follows applicable Malaysian financial record rules. Submit a deletion request via email and we will confirm what can be removed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, you can reach our team through live chat directly inside your account, or by email. Every request is logged and we aim to respond with a clear update on the status of your request. For account-specific queries — including transaction data tied to your Touch 'n Go eWallet or GrabPay deposits — have your account username ready when you contact us so we can pull the right records without delay.

Team online

Live Chat

Access live chat through your logged-in account. This is the quickest path for data access requests, account queries, or flagging a data concern directly.

Email Support

Send your privacy request to our support email. Include your registered account username and the specific data you want to access, update, or remove.

Account Settings

Some profile details — display name, contact number, communication preferences — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy on mancity1984

These are the questions we hear most often when it comes to account data, cookies, and your rights under our Privacy Policy. If your question is not covered here, our live chat team can walk you through the specifics for your account.

We collect your name, email address and contact number at registration. If you deposit via GrabPay or Boost, we log the transaction reference — not your wallet PIN or full payment credentials.

We do not sell your data to third parties for marketing. We may share data with payment processors like Touch 'n Go eWallet or Boost only to the extent needed to complete your transaction.

Send a request via our support email or live chat with your account username. We will identify the data we hold and send you a summary within the timeframe required under applicable rules.

Yes. Submit a deletion request through email support. We will remove what we can; some transaction logs must be retained under Malaysian financial record-keeping obligations and cannot be deleted on request.

We use session cookies to keep you logged in, preference cookies to remember your lobby settings, and analytics cookies to see which pages get the most use. Block non-essential cookies in your browser settings at any time.

Account profile data is held for a defined period after closure, in line with applicable Malaysian law. Transaction records tied to Boost or DuitNow deposits are retained as required by financial regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.